Need to boost your actionable feedback? Simple, personalize it!

Written and contributed by Michael Nadelman, Customer Success @ Qualaroo   As a business with an E-Commerce presence one of your top priorities is to provide your customers with an online environment that is both informative and easy to navigate. In other words, your goal is to optimize your website’s conversion rate. This task often requires […]

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3 Simple Ways You Can Track ROI On Offline Marketing Efforts

Written and contributed by Valerie Rutan, Sales @ Qualaroo   The rise in digital spend for marketers continues to increase year over year with so many channels to choose from – pay per click models, search engine optimization, decreasing bounce rate, content marketing and everything in between. In fact, according to Forrester Research, “By 2021, […]

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[Webinar] Surveys Are Easy, That’s Why They’re Dangerous!

Watch this webinar led by Erika Hall, author of Just Enough Research, for an in-depth conversation on why running surveys can be dangerous and what the best practices are for effectively collecting customer feedback. In this webinar, you will learn: Dangers of Surveys How Bad Surveys Lead to Bad Decisions A Comprehensive Guide To Building […]

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Getting to the Why

Written and contributed by Curtis Morris, CEO @ Qualaroo   Although companies all over the world are collecting feedback from their customers, many never get to the why. Let’s take a look at some examples. Netflix recently ran a survey asking their users if they stream Netflix in public bathrooms. This survey was positioned to […]

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Customer Insights Platform Qualaroo Launches Sentiment Analysis

By Curtis Morris, CEO Everyone wants to gather insights from their customers, but mining through customer feedback can be a daunting task for any team. Naturally, closing the feedback loop is the single most important piece to a fully functioning customer decision analysis program. Having said that, when you fail to activate on feedback you […]

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Using Feedback to Fuel a Better Customer Experience

Without customer feedback, you’re basically operating in the dark. If you don’t know what you’re doing right, you can’t do more of it. If you don’t know what you’re doing wrong, you can’t do less of it. In short, feedback is the lifeblood that allows us to course correct points of failure and double down […]

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Launch the Qualaroo Alexa Skill in 5 Easy Steps

Collecting ongoing feedback from your customers in real-time is essential to improving conversions, increasing user engagement and retaining happy customers. While it’s important, we know managing feedback can be overwhelming. The latest Qualaroo Alexa skill enables you to quickly and easily get updates on your surveys without lifting a finger. With Qualaroo’s latest Alexa Skill, […]

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[VIDEO] Strategies on How To Convert More Web Visitors into Customers

Watch this webinar for an in-depth conversation on how you can dramatically improve your conversion rate led by Johann van Tonder, COO at AWA digital and co-author of ECommmerce Website Optimization. In this webinar, you will learn: Fundamentals of website optimization, definitions and key terms. How people make buying decisions during a season of giving. […]

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