Contextual Customer Insights

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15 Best SurveyMonkey Alternatives in 2024

15 Best SurveyMonkey Alternatives in 2024

Eyeing for SurveyMonkey alternatives that are just as good or even better than SurveyMonkey? We’ve got you covered! SurveyMonkey is without a doubt an excellent survey solution and a top pick for tons of businesses out there. But that does not mean that there aren’t better alternatives out there.  We are going to give you...
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19 Best Net Promoter Score Survey (NPS) Tools & Software 2024

19 Best Net Promoter Score Survey (NPS) Tools & Software 2024

Knowing their strength, i.e., their loyal customers, is as crucial as it gets for any business.  Why? Because companies can collect rich and actionable customer insights to see what they are doing right and where they need to improve. These insights are foundational to ever-evolving strategies and product and customer experience development. A big part...
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Survey vs. Questionnaire: Definitions, Differences, and When to Use

Survey vs. Questionnaire: Definitions, Differences, and When to Use

Many people, including some professional researchers, use the words survey and questionnaire synonymously. But, there is a difference between survey vs. questionnaire. In some cases, using these two words interchangeably isn’t a big deal because the context usually clears things up. However, in other cases, a slight mishap can impact the message. That’s why researchers,...
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