December 9, 2019

Feedback: Your Hidden Power To Proactively Kill SaaS Churn

You probably have a firm grasp on some of the universal metrics of SaaS success: ARR, growth rate, churn rate, CAC, LTV, etc. There is no doubt that these are critical, but in many ways these metrics do not tell the whole story of “success”. So what’s the leading indicator that can give you a fuller picture of success? Your customers’ satisfaction.

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July 23, 2018

The Benefits of Running your Net Promoter Score Program Onsite vs. Email

This post is written and contributed by feedback expert Michael Nadelman. 

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July 12, 2018

Why did your prospect go dark? Just ask.

Written and contributed by Curtis Morris, CEO @ Qualaroo

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June 12, 2018

How To Use Feedback To Develop Brand Experiences

Content by Bretagne Abirached and Carina Moncivais of SapientRazorfish. Compiled by Devina Kumar, Marketing at Qualaroo. 

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May 22, 2018

Using Qualitative Data to Understand “Unknown” Web Traffic Source

Written and contributed by Angela Bartels, VP of Marketing at Qualaroo

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May 16, 2018

Survey Teardowns: How Gold’s Gym Gathers User Feedback Via Email

Written and contributed by Curtis Morris, CEO @ Qualaroo

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May 14, 2018

Qualaroo + Zapier Integration Helps Teams Close the Feedback Loop With Little Effort

Written and contributed by Angela Bartels, Marketing @ Qualaroo

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May 7, 2018

Feedback Has a Shelf Life – Make Sure to Activate!

Written and contributed by Curtis Morris, CEO @ Qualaroo

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The Qualaroo team has years of collective experience in user feedback and can help you capture insights that matter – at scale.

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