Measuring customer satisfaction is becoming more and more important with today’s highly aware and actively involved customers, because they have multiple platforms on which to share their views, both good and bad. This in turn can have a remarkable influence on other prospective customers about your business’s products and services.
Qualaroo + ShopifyMarch 23, 2017
Qualaroo is part of the Shopify App Store! If you run a Shopify store and have wanted to run a Qualaroo survey on it, it’s now extremely easy to do so.
Finding out more about your potential customers as they shop for products can be a huge factor in the success of your store. You may find that there are certain roadblocks to your shop’s checkout process that are frustrating and causing shoppers to leave your store. Maybe a large percentage of your potential customers are looking for a particular item, but since they can’t find it, they leave instead of contacting you.
Our Shopify integration requires a single click and instantly enables you to begin collecting feedback.. We automatically create a new Qualaroo account for you, and install our default survey in your store. That’s it! If you’d like to change the survey at all, you can simply log into your Qualaroo account to make changes from your dashboard in real time. No coding necessary.
Our Shopify subscription is part of our Launch plan and can be purchased starting at just $99.00/month! Visit the “Hobbyist or Non-profit?” link on that page to view available features. If you’d like access to more features, please contact firstname.lastname@example.org and we’ll be happy to help! We also offer a free 14 day trial for those who want to test drive Qualaroo before making a purchase.
Today we’re thrilled to introduce our newest feature, Templates! With Templates, you can now ship your Nudges faster and more confidently than ever.
You probably have a firm grasp on some of the universal metrics of SaaS success: ARR, growth rate, churn rate, CAC, LTV, etc. There is no doubt that these are critical, but in many ways these metrics do not tell the whole story of “success”. So what’s the leading indicator that can give you a fuller picture of success? Your customers’ satisfaction.
We grouped our list of 29 questions into the different topics you should consider exploring in prototype testing. Aim to choose at least one from each section to make sure all your bases are covered. We’ve also included a few pro-tips here as food for thought.
This article will cover the major Dos and Don’ts of prototype testing. We’ll walk you through the most common mistakes we see in the field and share tips on how to avoid them.
Testing prototypes is an inherent part of finalizing designs. Nobody wants to wonder why users are not utilizing an app the way it should be utilized or why they can’t seem to complete a purchase on your website. And nobody wants to rework something that’s already been shipped.
UX designers are under a lot of pressure to produce designs that add value to users’ lives. But without input from your users, it’s nearly impossible to design an experience that actually helps alleviate their pain points. If you’re pressed for time and/or don’t have the help of a researcher, getting the user input essential to design a great product can certainly be a challenge.
As a UX designer, getting your leadership to support your major projects can be as much about talking the talk as it is about walking the walk. As much value as your work may provide, you also have to know how to sell it in a world of competing priorities and looming deadlines.