Today we’re thrilled to introduce our newest feature, Templates! With Templates, you can now ship your Nudges faster and more confidently than ever.
KISSinsights is Now QualarooJuly 30, 2012
Today we released our first major update to KISSinsights since acquiring it last month. It includes both a name change and a pricing change.
Let’s start with the name change. Like most companies, we were tempted to go with a cookie cutter name. Finalists included SnapTabs and BuzzBits. Our VP of Product, Jason Meresman, suggested Qualaroo. My initial reaction was “We can’t have a name like that!” It went against my conservative nature to blend in… Then I realized that blending in is the last thing a product should want to do.
Jason laid out a compelling case for why Qualaroo is a great name.
- It’s unique
- Qual can mean qualified, quality, qualitative
- Roo can connect to a memorable kangaroo image
The team believes that the name Qualaroo and logo strike the right balance of whimsical and serious. It gives us the flexibility to extend beyond collecting insights, and it’s fun to say.
The more exciting news for you are the significant improvements we’ve made to the free version. We released the following enhancements for all free users:
- Ask custom questions: You can now ask anything
- Rich targeting capabilities: Previously only in paid versions
- 100 responses per survey: Previously limited to 30
You will also notice on our pricing page that our paid plans now have a response cap. However, existing paid users will be grandfathered into their unlimited plan for at least one year (as long as their subscription remains active).
We hope you like the new name and can help us get the word out about a much more valuable free version! The new site can be found at Qualaroo.com .
You probably have a firm grasp on some of the universal metrics of SaaS success: ARR, growth rate, churn rate, CAC, LTV, etc. There is no doubt that these are critical, but in many ways these metrics do not tell the whole story of “success”. So what’s the leading indicator that can give you a fuller picture of success? Your customers’ satisfaction.
We grouped our list of 29 questions into the different topics you should consider exploring in prototype testing. Aim to choose at least one from each section to make sure all your bases are covered. We’ve also included a few pro-tips here as food for thought.
This article will cover the major Dos and Don’ts of prototype testing. We’ll walk you through the most common mistakes we see in the field and share tips on how to avoid them.
Testing prototypes is an inherent part of finalizing designs. Nobody wants to wonder why users are not utilizing an app the way it should be utilized or why they can’t seem to complete a purchase on your website. And nobody wants to rework something that’s already been shipped.
UX designers are under a lot of pressure to produce designs that add value to users’ lives. But without input from your users, it’s nearly impossible to design an experience that actually helps alleviate their pain points. If you’re pressed for time and/or don’t have the help of a researcher, getting the user input essential to design a great product can certainly be a challenge.
As a UX designer, getting your leadership to support your major projects can be as much about talking the talk as it is about walking the walk. As much value as your work may provide, you also have to know how to sell it in a world of competing priorities and looming deadlines.
Even as UX design and user research are becoming a more prominent focus in today’s leading companies, it can still be tough to get executive leadership onboard with user research-related initiatives. We know the struggle.