June 13, 2019

Guest Post: How to Improve Web Form Conversion Rates Using Data

This post was written and contributed by Alex Birkett of Hubspot.

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June 13, 2019

Guest Post: How to Improve Web Form Conversion Rates Using Data

This post was written and contributed by Alex Birkett of Hubspot.

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June 5, 2019

8 Customer Journey Mapping Tools You Should Try

Understanding the steps users take as they interact with your brand and how they feel along the way is crucial to managing in today’s digital experience landscape. A customer journey mapping tool gives you the ability to put yourself in a customer’s shoes and see what the end-to-end experience is like. By visually representing this process, you can begin to understand which of your company’s touchpoints bring joy and which cause frustration for the customer.

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May 30, 2019

6 In-App Feedback Strategies to Inspire Your UX and Product Teams

We all know that user feedback is important, that goes without saying. It should be the primary source of information you look to if you’d like to improve your user’s experience and your product itself.

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May 21, 2019

13 UX Tools All Designers and Researchers Should Know

Sometimes it feels like apps, tools, and services we use are an extension of the work that we do. That’s especially true if you work in UX, product management, or any sort of design. UX tools do a lot of heavy lifting when it comes to user research and design.

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April 23, 2019

Automate User Research for Long-Term Viability and a Better Bottom Line

This post originally appeared on Design Thinking and was written by Paulina Wójciak and Sarah Cantu.

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April 12, 2019

The Top 19 UX Blogs and Why You Should Follow Them

There’s no shortage of content about UI/UX, and the discipline itself is fast-moving. Whatever your primary interest—whether it’s accessibility, front-end design or user research—there’s a UX blog for you. So, how can you know which of blogs or news sources are worth exploring? Not to fear, we’ve done our own research and think that these 19 UX blogs are where it’s at.

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April 4, 2019

4 Reasons You Should Invest in User Research Now, Not Later

This post was written by Qualaroo team member Sarah Cantu.

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March 26, 2019

How to Leverage NPS for Greater Retention and Product Stickiness

The Net Promoter Score (NPS) has historically been the single key indicator of success for customer service teams across most industries.

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March 14, 2019

Are You Missing Out on User Feedback That Could Impact Your Bottom Line?

At Qualaroo, we believe that user feedback is at the heart of the success of all businesses. Our mission is to make user research faster, easier, and more accessible for companies of all shapes and sizes.

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March 6, 2019

4 Feedback Alternatives to Focus Groups

When it comes to methods of gathering feedback, the gold standard for marketers is the in-person focus group. This format offers an opportunity to gather opinions, verbal feedback, and observation of attitudes about your product. However, focus groups can also be costly and time-consuming, which can be prohibitive for small teams or small budgets. But this shouldn’t hold you back from gathering high-quality feedback.

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The Qualaroo team has years of collective experience in user feedback and can help you capture insights that matter – at scale.

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